SHIPPING POLICY
PROCESSING TIME
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. Orders processed within 48hrs, generally ship within 2-3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
*Please note that business days do not include weekends or holidays such as New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. Processing times may be extended during holidays, launches, re-stocks, and promotions.
COVID-19: UPDATE
Processing times may change due to the issues relating to COVID-19, government orders, and the impact to our business. Please expect potential delays that are outside of our control once your package is in possession of our shipping carriers as a statement from our carriers are as follows:
GENERAL INFORMATION
SHIPPING GUIDELINES
SHIPPING TO PO BOXES
LORDEBRIT.COM does not ship to PO Boxes at this time.
JUST FOR YOU!
Enjoy complimentary delivery on orders over $150. Shipping charges are automatically waived at checkout!
INTERNATIONAL SHIPPING
LORDEBRIT.COM offers international shipping to the following countries: Australia, Canada, France, Germany, Italy, Spain, and the United Kingdom.
UPS Standard Shipping: Delivery occurs 3-8 business days after processing is complete.
USPS First Class Package International: Delivery occurs 7-21 business days after processing is complete.
DHL International Standard: Delivery occurs 7-21 business days after processing is complete.
*Expectations can vary greatly depending on the destination.
REFUNDS, RETURNS, AND EXCHANGES
SEE OUR RETURN POLICY: CLICK HERE.
In the event that your order arrives damaged or defective, please contact customer service immediately at sales@lordebrit.com with your name, order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please do not hesitate to contact us at sales@lordebrit.com.